We create possibilities that move life and commerce forward
Welcome to Manhattan Associates. Our supply chain commerce technology positively affects how people on six continents work, shop and live. If you want to tackle complex problems, push limits and redefine what’s possible, you’ve come to the right place.
**Local candidates only- this is a hybrid position**
The Network Engineer will configure, monitor, and troubleshoot Cisco routers, switches, and wireless systems to ensure optimal performance and reliability. This role requires a solid understanding of core networking concepts, hands-on experience with Cisco technologies, and the ability to work collaboratively in a fast-paced environment. The position requires intermediate-level understanding and experience in Cisco-based network and wireless technologies, the ability to analyze network logs, scrutinize network traffic, and troubleshoot escalated incidents and service requests. The Network Engineer monitors and resolves network issues and misconfigurations.
MINIMUM REQUIREMENTS
- 3-5 years of IT experience
- 2-3 years of Cisco network experience
- 2+ years experience with Cisco ISR/ASR routers and switches
- 2+ years experience with Cisco Wireless Lan Controllers
- 2+ years experience with network configuration and troubleshooting
- Solid understanding of TCP/IP protocols, subnetting, and routing (VLAN, NAT, EtherChannel, STP, OSPF, EIGRP)
- Solid understanding of wireless fundamentals and QoS
- Strong written and verbal communication skills
- Ability to troubleshoot network problems independently
- Ability to properly handle confidential and sensitive information
EDUCATION / CERTIFICATION PREFERENCES
- Bachelor’s degree in information systems or comparable experience
- Cisco professional certification(s) required (eg. CCNA, Network+)
ESSENTIAL JOB FUNCTIONS
- Configure, deploy, and maintain network equipment and services
- Monitor various network management platforms for configuration flaws and make changes to optimize network performance
- Evaluate network implications of current processes, service requests, and proposed changes
- Respond to network impact events and participate in remediations
- Perform audits and ensure configurations remain in compliance with requirements
- Create and maintain network documentation and diagrams
- Ensure known vulnerabilities are managed and mitigated in a timely manner
- Ensure regulatory controls are followed and evidence of violation is maintained for review
- Maintain current knowledge of network best practices
ADDITIONAL CHARACTERISTICS
- Knowledge of network maintenance automation languages
- Knowledge of Microsoft Unified Communications technologies, such as Microsoft 365, Microsoft Teams
- Knowledge of network and UC protocols (eg. EIGRP, OSPF, BGP, SIP, RTR, H.323)
- Knowledge of wireless configurations (eg. QoS, DSCP, WLAN, Fast Roaming, MTU, Authentication, Certificates)
- Ability to manage tasks independently and escalate as necessary
- Ability to work with and coordinate between multiple groups
- Ability to function in a dynamic environment
- Ability to manage multiple tasks and meet deadlines
- Ability to prioritize appropriately
- Ability to pay attention to details
#LI-GW1
Committed to diversity and inclusion
At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer
opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and
perspectives add to us as a whole and make us unique.
We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin,
disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment
Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the
Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment
eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been
completed.