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Staff Software Engineer, Machine Learning - Fraud

DoorDash USA
Full-time
On-site
San Francisco, California, United States


About the Team


The Risk Machine Learning team builds cutting edge models that play central roles in our important anti-fraud systems. We operate at a massive scale, risking billions of events across 20+ countries. We are looking for ML experts who can help us push the technology boundaries and make DoorDash the world’s most safe logistics engine!


About the Role


We’re looking for a passionate Technical Leader in Machine Learning Engineering to join our team. As a Staff Machine Learning Engineer, you will be a trusted advisor to both your manager and peers, extending your influence across teams within and beyond your area of expertise. You will play a pivotal role in shaping the team’s roadmaps, adeptly managing ambiguity, identifying opportunities, and translating them into clear objectives. You will be accountable for the formation and delivery of the team’s OKRs.


You will drive significant impact through a combination of direct contributions and by amplifying the capabilities of your team. You’ll be conceptualizing, designing, implementing, and validating algorithmic solutions to prevent, detect and mitigate risks in Fraud as well as Trust and Safety. You are excited about opportunities to introduce step function changes to our risking system. You will demonstrate a command of production level machine learning, experience solving end-user problems, and collaborate well with multi-disciplinary teams.


You will focus on eliminating single points of failure, including yourself, and work to uplift the skills and effectiveness of your team members. You will set and uphold the highest standards of engineering excellence, consistently identifying areas for improvement and fostering a culture of continuous growth.


You will report to the engineering manager on our Risk Machine Learning team in our Operation Excellence organization.


You’re excited about this opportunity because you will…



  • Drive the long-term technical ML/AI vision in Fraud, an area that serves as one of the most critical components of the overall DoorDash business

  • Develop State of the Art Machine Learning solutions

  • Partner with engineering and product leaders to shape the product roadmap

  • Mentor team members, and lead cross functional pods to create collective impact


You can find out more on our ML blog here


We're excited about you because you have… 



  • Experience leading a team of MLEs in solving hard problems

  • 7+ years of industry experience developing machine learning models and shipping ML solutions to production.

  • Domain expertise in training deep neural nets, such as transformers and multi-task learning models. Proficiency in least one deep learning framework, for example PyTorch, TensorFlow

  • M.S., or PhD. in Statistics, Computer Science, Math, Operations Research, Physics, Bioinformatics, Economics, or other quantitative fields

  • Familiarity with a JVM language (Kotlin/Scala)

  • Familiarity with LLMs and anomaly detection

  • (Nice to have) Fraud domain knowledge



Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey


Compensation


The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.  Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.


In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.


DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and several paid holidays.


Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match, and a mental health program, among others. 


To learn more about our benefits, visit our careers page here.


The base pay for this position ranges from our lowest geographical market up to our highest geographical market within California, Colorado, District of Columbia, Hawaii, Maryland, New Jersey, New York and Washington. 

I4
$119,100$175,100 USD
I5
$145,000$213,200 USD
I6
$171,600$252,400 USD

About DoorDash


At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.


Our Commitment to Diversity and Inclusion


We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.


Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.


Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.


If you need any accommodations, please inform your recruiting contact upon initial connection.