Network Engineer
ApexonDescription
About Apexon:
Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.
Apexon brings together distinct core competencies—in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX—and our deep expertise in BFSI, healthcare, and life sciences—to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients’ toughest technology problems, and a commitment to continuous improvement.
Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents.
We enable #HumanFirstDIGITAL
Role Description:
You’ll be responsible for (Responsibilities):
- Network Support: Install, configure, maintain, and support enterprise networks such as COPA Net and Keystone Net.
- Vendor Management: Act as a liaison with external vendors to ensure compliance with SLAs and manage scheduled upgrades.
- Troubleshooting: Diagnose and resolve complex network issues using industry-standard tools, working closely with users, business partners, and service providers.
- Network Architecture: Participate in network design, capacity planning, and network architecture modifications.
- Documentation: Develop and maintain detailed network diagrams, technical documentation, and knowledge base articles for troubleshooting.
- Security Compliance: Ensure all network configurations meet OA security standards.
- Change Management: Support Enterprise Change Management processes by submitting and reviewing change requests and documenting changes within the Network Notifications system.
- Service Now Support: Manage network-related trouble tickets and incidents in Service Now.
- Experience:
- Network Switching: 4-5 years
- Network Routing: 3-4 years
- SD-WAN: 2 years (preferred)
- Certifications: CCNA preferred; CCNP beneficial.
- Skills:
- Knowledge of LAN/WAN architecture, including BGP and OSPF routing protocols.
- Proficiency in network monitoring tools and automation.
- Familiarity with the ITIL 4 framework and ServiceNow for incident and change management.
- Education: Relevant certifications (CCNA/CCNP) and/or demonstrable hands-on experience.
- Additional Skills: familiarity with Silver Peak SD-WAN, network security protocols, and change management practices.
- Primarily based in Harrisburg, PA, with part-time telework options. Occasional on-site meetings and travel may be required. Only candidates residing in the greater Harrisburg area will be considered.
- Maintain CJIS clearances.
- Lift and carry equipment up to 40 pounds.
- Communicate effectively with team members, vendors, and business partners.
- Operate network components, servers, and other IT equipment.
You’ll have (Qualification & Experience):
- Bachelor's Degree in related field is required.
Don’t worry if you don’t check all the boxes; we’d still love to hear from you.
Our Commitment to Diversity & Inclusion:
Did you know that Apexon has been Certified™ by Great Place To Work®, the global authority on workplace culture, in each of the three regions in which it operates: USA (for the fourth time in 2023), India (seven consecutive certifications as of 2023), and the UK.
Apexon is committed to being an equal opportunity employer and promoting diversity in the workplace. We take affirmative action to ensure equal employment opportunity for all qualified individuals. Apexon strictly prohibits discrimination and harassment of any kind and provides equal employment opportunities to employees and applicants without regard to gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.
You can read about our Job Applicant Privacy policy here: Job Applicant Privacy Policy (apexon.com)
Our Perks and Benefits
Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning/upskilling experience and provide care and support for you and your loved ones.
As an Apexon Associate, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive health and well-being benefits and assistance.
We also offer:
- Health Insurance with Dental & Vision
- 401K Plan
- Life Insurance, STD & LTD
- Paid Vacations & Holidays
- Paid Parental Leave
- FSA Dependent & Limited Purpose care
- Learning & Development