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Core Network Engineer

Voyager
Full-time
On-site
Auckland, Auckland, New Zealand

About Us


At Voyager, we are at the forefront of technological innovation, providing cutting-edge solutions to our clients. We pride ourselves on fostering a collaborative and dynamic work environment where creativity and expertise thrive. Join us and be a part of a team that is shaping the future of network technology.


 


Voyager is your true-blue, down-to-earth, 100% Kiwi owned telecommunications provider. Built on a foundation of passion and expertise, we deliver ultra-fast broadband, voice, domain name, and hosting services to thousands of businesses and homes around New Zealand.


 


We're focused on keeping Kiwis connected and helping companies across New Zealand do business better. Our extensive knowledge of all things digital combine with our friendly, helpful technology experts to make Voyager the right choice for businesses.


 


Check us out on our various social media platforms and visit our YouTube channel for a peek at what life at Voyager is like, including our iconic Christmas video!


 


What will you do?


We are seeking a talented and motivated Core Network Engineer to join our team. In this role, you will be responsible for designing, implementing, and maintaining our core network infrastructure, ensuring it is fit for purpose, commercially viable, and aligned with our strategic goals. You will also provide network operations services, customer support, and contribute to process improvements and service enhancements. You will work closely with cross-functional teams to ensure the reliability, scalability, and security of our network systems. This position is based in our office in Albany, Auckland, with some work from home days from time to time.


 


Key Responsibilities:


 



  • Core Network Capability: Build and maintain Voyager’s network infrastructure and systems to ensure they meet our strategic and commercial objectives.

  • Network Operations: Deliver network operations services in accordance with SLAs, participate in the on-call roster, and act as a technical escalation point within the company.

  • Customer Service: Provide network expertise and support to our customers, including on-site installations.

  • Network Process: Suggest process improvements to enhance work quality and reduce administrative overhead.

  • Service Improvement: Proactively evaluate and provide feedback on opportunities to improve the quality, scalability, or cost-effectiveness of Voyager’s network services.

  • Network Presales: Collaborate with the sales team to design and present bespoke customer solutions that align with Voyager’s current and future capabilities.


 


What’s in it for you?


This is a great opportunity for you to carve out your dream role, achieve great results, really make a difference, and work with fantastic people while having some fun. You will be surrounded by people who are not content with "good enough", working for a company that will support you to be your best self.


 


In addition, a career at Voyager offers:


 



  • Ongoing support for your professional development

  • Paid Birthday leave, Long Service Leave and flexible working arrangements

  • Social club events, weekly fruit supply and Friday drinks

  • Free Internet

  • Friends and Family offers for our services


 


About You


This role would suit someone with 3-5 years core network experience who enjoys keeping across what’s happening on a day-to-day basis and relishes the opportunity to be hands on, learn new things as well as supporting other members of the team. You will be adaptable and open to change and possess the following technical competencies:


 



  • Excellent understanding of the Internet business and an understanding of telecommunications products and solutions

  • Excellent knowledge of IP networking, including subnetting and IPv4 and IPv6

  • Excellent knowledge of Service Provider implementation of BGP and OSPF-TE

  • Excellent knowledge of Juniper, Cisco, Nokia and FortiGate Network Operating Systems

  • Excellent knowledge of MPLS RSVP Service Provider networking

  • Excellent knowledge of LDP and BGP-based overlay services such as L2 and L3VPNs

  • Excellent knowledge of security requirements and best practices

  • Good knowledge of Wireshark and packet-level debugging

  • Experience with network monitoring and management systems (NetFlow, PRTG, SNMP)

  • Understand technologies including broadband, fibre solutions, VoIP, and hosting

  • Understand and implement automation concepts within the ISP network space




You will also possess:



  • Tertiary Level Qualification in Information Technologies or Computing

  • JNCIP-SP or NRS2 an advantage

  • Understanding of a programming language, such as python, an advantage


 


How to Apply


If you are excited by the idea of joining us on our voyage, we'd love to hear from you. Apply now - making sure to include your CV and a covering letter.  You must be legally able to work for Voyager in New Zealand. No agencies please.


 


Pre-employment test - Ministry of Justice


Voyager requires all successful applicants to complete a pre-employment Ministry of Justice criminal records check.